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This public document sets out a vision for the Provedoria, and its directions for the future. The Plan demonstrates the effective management of the institution's resources, while ensuring that the work of the Provedoria is as relevant as possible to the legitimate concerns and aspirations of the people of Timor-Leste. Strategic planning is also a blueprint for institutional development – including recruitment and training of new staff, ongoing development of procedures and staff manuals, internal monitoring systems, development of external relationships, promotional and training activities, and development of regional offices. At the same time, this is very much a living document – while it will guide our actions, it will also evolve as the situation in Timor-Leste evolves. Hide Description